TD Service Issues

Published December 16th, 2016 in News, Updates and Announcements | No Comments »

Please be advised that TD Ameritrade is experiencing heavy processing volume due to year end. This includes new account opening and distribution requests. We’ve been told by TD that Move Money forms and distribution requests are taking up to 48 hours to process. PCA is trying to expedite what we can. Please be mindful of this when submitting paperwork to PCA for processing.

If you have a request that needs to be completed by year end, we are requesting that it is submitted to us by Tuesday, 12/27, or Wednesday 12/28 at the latest. For items submitted on Wednesday, 12/28, we may not be able to guarantee it gets completed by year end, but will try to expedite it with TD Ameritrade. Please note, PCA will be closed on Monday, 12/26, in observance of the Christmas holiday.